Our Commitment to Safe Gambling
Swiftbet Kenya operates under the regulations of the Betting Control and Licensing Board (BCLB) with a commitment to player protection. Gambling should remain entertainment, not a way to make money or escape problems. We enforce strict age verification requiring all users to be 18 years or older, implement responsible advertising practices that don't target vulnerable groups, and provide access to self-help tools within account settings. Our platform monitors betting patterns and may contact users showing signs of problematic behavior to offer support resources.
Responsible Gaming Tools
Swiftbet provides multiple tools to help you manage gambling activity. Access these features through your account settings under the "Responsible Gaming" section. All limits take effect immediately when decreased but require a 24-hour cooling period for increases to prevent impulsive decisions during losing streaks.
Deposit Limits
Set daily, weekly, or monthly maximum deposit amounts. Once your limit is reached, you cannot add more funds until the period resets. Limits prevent overspending beyond your budget.
Loss Limits
Cap the amount you can lose within specified timeframes. When you hit your loss limit, betting is disabled until the next period begins. Protects against chasing losses.
Session Time Limits
Set maximum gambling session durations. The system logs you out automatically when time expires, preventing extended play that leads to poor decisions and fatigue.
Reality Checks
Receive popup notifications at intervals you choose showing how long you've been playing and your current win/loss status. Helps maintain awareness during sessions.
Self-Exclusion
Voluntarily ban yourself from your account for periods ranging from 1 month to 6 months or permanently. During exclusion, you cannot access your account or create new ones.
Account Closure
Permanently close your Swiftbet account if you decide to stop gambling entirely. Account closure is irreversible and prevents future registration with same details.
Warning Signs of Problem Gambling
Problem gambling develops when betting controls your life rather than serving as occasional entertainment. Recognizing warning signs early helps prevent serious consequences. If you or someone you know displays multiple signs below, seek help immediately from professional counseling services or contact NACADA.
- Spending more money and time gambling than you can afford
- Borrowing money or selling possessions to fund gambling
- Feeling the need to bet with increasing amounts to get the same excitement
- Repeatedly trying to win back losses by gambling more (chasing losses)
- Lying to family, friends, or colleagues about gambling activities
- Neglecting work, school, or family responsibilities due to gambling
- Feeling restless, irritable, or anxious when trying to cut down or stop
- Gambling to escape problems, stress, anxiety, or depression
- Continuing to gamble despite negative consequences to finances or relationships
Getting Help in Kenya
If gambling is causing problems in your life, professional help is available throughout Kenya. The National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) operates a 24-hour helpline providing confidential counseling and referrals to treatment centers. Call 1192 from any Kenyan mobile network free of charge. The Ministry of Health now includes gambling addiction treatment in Social Health Authority (SHA) benefits, covering rehabilitation costs at accredited facilities. Mathare National Teaching and Referral Hospital in Nairobi offers specialized addiction services. For immediate self-exclusion or account restrictions, contact Swiftbet support via live chat available 24/7.